13:00 check-in to apartment and 11:00 check out from apartment. If you arrive at office before 13:00 all formalities can be settled right away. In some cases it is possible to store your bags there until 13:00, or until a further moment when you wish to check-in to the apartment, but it can only be arranged on your arrival.
On rare occasions an earlier check-in to apartment may be arranged. This can ONLY be confirmed upon your arrival.
Regarding the check-out, if you have a later departure time of your plane, train etc. sometimes it is possible to leave your luggage in the office between 11:00 and 20:00. However, please, be aware that this can be arranged only on your departure day. The apartment unfortunately must be vacated at 11:00, due to following arrivals.
"Is the Price per Apartment or per person?"
In general it is per apartment, although if it is over a certain amount of people we will charge additional fee per person.
"Do all apartments have double beds?"
Most apartments have double beds or a set of singles that can be pushed together to create a double bed.
"Is breakfast included?"
No, but there is no need as all apartments have a kitchen, and every apartment will have several restaurants in the area.
"Is there a lift?"
Most of our places do have a lift although some of the places in older buildings may not. Please ask us first if this is an important issue for you.
"Are the apartments safe?"
Safety is one of the qualities we stress most when choosing the best apartments. Besides, the areas we choose are the most protected parts of the city.
"Can I bring a pet?"
No, sorry no pets allowed
"How many people can share 1 apartment?"
Studio apartment: 2-4 people, 1 bedroom apartment: 2-4 people, 2 bedroom apartment: 4-6 people, Large apartments: 6-8.
"How do I pay?"
Payment in Euros is payable upon arrival at the office. Cash is the preferred method of payment. Due to charges made by credit (and debit) card companies there is a 2.8% charge for most credit card payments (Amex 4.2%). Please, bring a photocopy of a picture ID of any person paying by credit card.
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+44 (0) 871 733 30 32
+1 866 387 64 20
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